Gaming is for fun, not stress. 999kb believes every player's safety and wellbeing comes first. On this page, you'll find everything about responsible gaming tools, how to set limits, and the support available to you.
Features we provide at 999kb to protect every player
Decide in advance how much you want to deposit daily, weekly, or monthly. Lowering a limit takes effect immediately; increasing one requires a cooling-off period.
Set a session time limit and keep auto-logout enabled after a set period. Make it a habit to take short breaks — it helps you make better decisions.
Choose self-exclusion for anywhere between 30 days and 5 years. During this period, your account will be fully locked and you will not receive any promotional communications.
Set a maximum loss limit for a given period. Once the limit is reached, your session will end automatically — keeping your funds protected.
A pop-up will appear at regular intervals to remind you how long you've been playing and how much you've spent — a simple but effective tool for staying mindful.
Our 24/7 support team is here for you whenever you need us. We can also connect you with professional counselors if required.
For urgent support
support@999kb.netWrite to us at
Online gaming and Sports Betting are a great source of entertainment — but the real enjoyment comes when you play in a controlled, responsible way. 999kb has always believed that an informed, protected player is our greatest asset. That's why responsible gaming isn't just a policy for us; it's part of the everyday experience, backed by practical tools and proactive support.
As online betting and gaming continue to grow in Bangladesh, the need for awareness grows with it. Many people assume betting is a quick way to make money — that belief is both wrong and dangerous. Gaming should always be viewed as entertainment, and chasing losses by placing more bets is a habit to avoid. 999kb's responsible gaming guidelines address all of this in detail.
Responsible Gaming is a mindset and a set of habits — one where you enjoy gaming or betting consciously, in control, and without compromising your financial or mental wellbeing. It's not a restriction; it's simply part of a healthy lifestyle.
999kb believes every player knows best when to stop and how much is right for them. Our responsible gaming platform makes it easier to act on those decisions.
You'll find 999kb's responsible gaming tools in your Account Settings. They can be activated or adjusted at any time.
On the 999kb platform, you can set your own gaming limits. These limits protect you from overspending and keep gaming enjoyable. The table below outlines the different limit options available.
| Limit Type | Description | Effective Date |
|---|---|---|
| Daily Deposit | Maximum daily deposit amount | Immediate (for reductions) |
| Weekly Deposit | Weekly Total Deposit Limit | Immediate (for reductions) |
| Monthly Deposit | Monthly Deposit Cap (30 days) | Immediate (for reductions) |
| Loss Limit | Maximum amount you can lose within a set period | Immediate |
| Session Time Limit | Maximum continuous play time per session | From Your Next Session |
| Cooling-Off Period | Breaks ranging from 24 hours to 6 weeks | Immediate |
Any request to increase your limits will only take effect after a 72-hour cooling period. This rule protects you from making decisions in the heat of the moment.
To set limits, log in to your 999kb account → go to "Account Settings" → "Responsible Gaming" section. You can set each limit individually from there.
Answer the following questions honestly. If most of your answers are "Yes," start using our responsible gaming tools or speak with our support team.
Do you find yourself betting beyond your set budget and regretting it afterward?
Do you find yourself wanting to bet more to chase back money you've lost?
Do you hide your betting activity from family or friends?
Is betting getting in the way of your daily routine, sleep, or time with family?
Do you feel restless, anxious, or irritable when you're unable to bet?
Have you borrowed money or dipped into your savings to fund your betting?
Do you lose control while playing — wanting to stop but finding you can't?
If you answered "Yes" to two or more of the above questions, please reach out to our support team. It's not a sign of weakness — it's a sign of self-awareness.
Self-Exclusion is a feature that lets you voluntarily lock your account for a set period of time. At 999kb, self-exclusion is simple and takes effect immediately. Follow the step-by-step process below.
Log in to 999kb and click your profile icon in the top right corner. Select "Account Settings".
Look for the "Responsible Gaming" section in the Settings menu. All protection tools are available there in one place.
30 days, 3 months, 6 months, 1 year, or 5 years — choose the duration that works for you.
Confirm with your password. Self-exclusion takes effect immediately and cannot be reversed before the selected period ends.
Once self-exclusion is activated, a confirmation will be sent to your registered email address.
During self-exclusion, 999kb will not send you any promotional messages or bonus offers. Once your self-exclusion period ends, your account is not reactivated automatically — you'll need to reopen it yourself.
999kb is an 18+ platform. Keeping children and minors safe from online gaming is a parental responsibility — and we're committed to supporting you in that.
Age verification is mandatory at registration. If a user is found to be a minor during the KYC process, the account will be closed immediately and all transactions will be voided.
Gaming addiction and problem betting are real issues — and they are treatable. Reaching out for support is far more effective than facing it alone. 999kb has multiple support pathways available for you.
Contact us for support: support@999kb.net — Write "Responsible Gaming" in the subject line and we'll prioritize your request.
Remember — asking for help takes courage. At 999kb, your information is completely confidential. We're here for you without any judgment or criticism. You're not alone on this responsible gaming journey.
The experienced team at 999kb recommends every player follow the tips below. They'll help keep your gaming experience enjoyable and safe.
Set a budget before you play and stick to it — no exceptions.
Avoid alcohol or drugs while betting — they impair your judgment.
Take regular breaks — rest for 10 minutes for every 30 minutes of play.
Never bet with credit cards or borrowed money.
Win with a smile, lose with grace — build that mindset.
Don't let betting cut into your sleep — sleep deprivation increases the risk of poor decisions.
Review your betting history regularly — get to know your own patterns.
Make spending time with family and friends a higher priority than betting.
Keep the Reality Check feature active on your account — review your time and spending every hour.
If you feel like something's wrong, contact support right away — acting early is always the smartest move.
Start gaming safely with 999kb's responsible gaming protection tools. Our 24/7 support team is always here for you.
Play responsibly. If things get difficult, seek help right away.